Description
Neutracoat
Rust-X Neutracoat Rust Converter is a powerful oxidation converter designed for use on various steels, iron, cast iron and copper, metals & aluminum. Neutracoat Rust Converter is a aqueous solution designed to convert rust and oxidation safely and economically. The biggest advantage is that the components do not get rusty again after removing from solution which is case in Acidic Rust removers and forms black inactive layer on the metal surface which can then be painted for longer life . Neutracoat Rust Converter easily works in the nooks and crannies and all the other wetted areas eliminating the need for mechanical removal. Neutra-Coat Rust Converter will save your money and time by eliminating the need for time –consuming sanding and grinding operations, not to mention the coast of labor associated with these operations. Neutracoat Rust converter can be used again and again without any issues as it works on self replenishment system. How To Use : Take the rusted part and dip it in the solution for a few minutes or apply with paint brush. Flash rusted parts may take up to 3 minutes-30 minutes and very highly rusted components may take up to few hours.
- RESTORES YOUR OLD INVESTMENTS WITH TOTAL EASE -: Neutracoat stops tools, vehicles, tanks or anything with a rusted steel/iron surface from rusting further by chemically converting the rust into an inert, black protective barrier.
- WORKS AS BOTH A PRIMER AND RUST CONVERTER-:Once painted on Neutracoat functions as a highly effective primer, making the treated surface ready to re-paint with an oil-based paint in just 48 hours.
- EASY TO APPLY & GOOD COVERAGE-: Just use a normal wire brush to remove any loose or layered scale and rust, then apply Neutracoat with a regular paint brush or sponge. 1L covers up to 125 sq ft
- NO NEED TO SANDBLAST SURFACES -: Neutracoat removes any need for sandblasting, heavy scraping or grinding down old rusted surfaces prior to use. It's the fastest and easiest way to convert and restore old rusted surfaces.
- ECO-FRIENDLY-: Neutracoat is environmentally safe, non-flammable, and made from an easy clean-up water-based formula.
Refund Policy
Refund Policy
If the order or the item(s) that you want to cancel have not been shipped yet, you can write to our customer support team on ecom@keep-it-fresh.com or call us on 8800099601 (Monday to Saturday, 8AM to 10PM and Sunday, 10AM to 7PM)
In such cases, the order will be cancelled, and the money will be refunded to you within 24-48 business hours after the cancellation request is duly processed by us.
In case of cancellation before shipment, we process the refund within 24-48 business hours after receiving the cancellation request.
In case of cancellation once the shipment has already been dispatched or if it is being returned, we process the refund once the products have been received and verified at our warehouse.
- For payments done through credit/debit cards or net banking ,the refund will be processed to the same account from which the payment was made within 24-48 business hours of us receiving the products back. It may take 2-3 additional business days for the amount to reflect in your account.
- For cash on delivery transactions ,we will initiate a bank transfer against the refund amount against the billing details shared by you. This process will be completed within 24-48 business hours of us receiving the products back and your bank details on email. It will take an additional 2-3 business days for the amount to reflect in your account.
- In addition, we also provide the hassle-free option of refund through PurchaseKart.com coupons, which can be used during future purchases.
Discount vouchers are intended for one-time use only and shall be treated as used even if you cancel the order.
If you had redeemed loyalty points for an order, the same will be credited back to your account in the case of a cancellation.
How do I return an item purchased?
Indian Orders:
PurchaseKart.com offers its customers an ’Easy return policy’, wherein you can raise a return/exchange request of a product within 5 days of its delivery. We also accept partial returns wherein you can raise a return request for one or all products in you order.
- Step 1: Contact our Customer Support team via email within 5 business days of receiving the order.
- Step 2: Provide us with your order ID details and your request to return/replace/refund your order. Kindly email an image of the product and the invoice for our reference.
- Step 3: We will pick up the products within 2-4 business days. We will initiate the refund or replacement process only if the products are received by us in their original packaging with their seals, labels and barcodes intact.
International Orders:
Products can only be eligible for returns if the products received by the customer are deemed to have been received in a damaged / defective state or are expired or an incorrect product has been delivered. Such products can only be returned in their original packaging, in an unused and sealed condition. [Opened or used products will not be accepted as returns.]
If a return is accepted, we will replace or refund the invoiced rupee value for, the damaged / defective / expired / wrong product. In either case, the additional customs amount paid by the customer to receive the product will be reimbursed to the customer in the form of a refund coupon, that can be applied to the customer’s next order with us, subject to the customer providing a copy of the customs receipt.
Note: If it is a case of replacement, it is subject to the availability of stock. In cases when a replacement may not be available, we will refund you the full amount. Kindly refer to the next question for exclusions to refunds.
- Product is damaged due to misuse/overuse
- Returned without original packaging including, price tags, labels, original packing, freebies and other accessories or if original packaging is damaged
- Serial Number is tampered with.
- Defective products that are not covered under Seller/Manufacturer’s warranty
- Product is used or altered
- If request is initiated after 5 business days of order delivery
- Free product provided by brand
Damage Item
I have received a damaged or defective item/wrong product in my order, how should I proceed?
Our shipments go through rigorous quality check processes before they leave our warehouse. However in the rare case that your product is damaged during shipment or transit, you can request for a replacement or cancellation and refund.
If you have received an item in a damaged/defective condition or have been sent a wrong product, you can follow a few simple steps to initiate your return/refund within 5 days of receiving the order:
- Step 1: Contact our Customer Support team via email within 5 business days of receiving the order.
- Step 2: Provide us with your order ID details and your request to return/replace/refund the defective/wrong items in your order. Kindly share an image of the product and the invoice for our reference.
- Step 3: We will pick up the products within 2-4 business days. We will initiate the refund or replacement process only if the products are received by us in their original packaging with their seals, labels and barcodes intact.
Note: If it is a case of replacement, it is subject to the availability of stock. In case that a replacement may not be available, we will refund you the full amount.
Yes. The free gift is included as a part of the item order and needs to be returned along with the originally delivered product.
Yes. A return can be created at item level and if you have ordered multiple items, you can initiate a return/replacement/refund for any individual item. However, any product being returned needs to be returned in full including all components as well as any complimentary gifts or products which came along with it.
In case of a return/replacement/refund, we process the refund once the products have been received and verified at our warehouse.
- For payments done through credit/debit cards or net banking ,the refund will be processed to the same account from which the payment was made within 24-48 business hours of us receiving the products back. It may take 2-3 additional business days for the amount to reflect in your account.
- For cash on delivery transactions ,we will initiate a bank transfer against the refund amount against the billing details shared by you. This process will be completed within 24-48 business hours of us receiving the products back and your bank details on email. It will take an additional 2-3 business days for the amount to reflect in your account.
- In addition, we also provide the hassle-free option of refund through our coupons, which can be used during future purchases.